Pole Palace

⭐⭐⭐⭐ | 4.9 | 🥇 32 reviews

Pole Palace

🗺️ Address: 2015 N Kilpatrick St, Portland, OR 97217, United States
📞 Phone: 503-926-5270
🌐 Website: pole-palace.com

🕙 Schedule

It doesn’t specify

⭐ Reviews: This company has over 32 ratings according to Google My Business.

About Pole Palace

Pole Palace, located in Portland, Oregon, USA, is a dance school with a 4.9 rating on Google business, based on 32 reviews. The customers have had nothing but positive things to say about the place. One customer mentioned feeling immediately welcomed and encouraged to pursue their dance dreams, emphasizing the importance of feeling included and supported in the community. They also praised the coaches, particularly mentioning Cat, for helping them grow as a dancer and embracing their unique way of moving. Another customer who had to cancel a bachelorette party praised the exceptional customer service provided by Pole Palace. Despite the non-refundable deposit policy, the customer was impressed with the helpfulness and quick solutions offered by the staff. They ended up paying the full amount for a small group event and were allowed to utilize the receipt as a gift card for the bride to use at a later date. Overall, the customer highlighted the friendly and great communication from the staff, emphasizing the above and beyond customer service that Pole Palace provided.

Galaxia LaFemme
5 ⭐⭐⭐⭐⭐
I was immediately welcomed and encouraged to pursue my dance dreams from day 1!
I have been poling for a year and a half and was looking for a new pole studio over the Summer when I decided to reach out to Pole Palace. I felt welcomed and included which really is so important! The community aspect has really helped me in my personal healing and been my rock during turbulent times. All the coaches, Cat in particular, has helped me grow so much as a dancer, and embrace the unique way that my body moves…. no words can really encapsulate all the love and support I have found here!

Elizabeth Little
5 ⭐⭐⭐⭐⭐
I´ve yet to have the experience of utilizing Pole Palace services.
What I´m rating is their customer service.
I booked & placed a deposit for a bachelorette party in October. A series of events took place that made it where the group party needed to be cancelled. It clearly states on their website that deposits are non-refundable, which as a business owner myself, I respect and understand. However, when I contacted Pole Palace & explained what took place, they were helpful and quick to come up with solutions to still be able to utilize the deposit.
In my personal humble opinion, above and beyond customer service is key to having a thriving successful business, and Pole Palace has that down 100!
Friendly, great communication & well looked after.
I ended up paying the full amount for a small group event, with the request (and honored) that I utilize the receipt as a gift card for the bride, that she can use at a later, more convenient day/time.
Thank you all so much for your efforts, and I look forward to meeting and working with you when the bride decides to put her gift to use.

In Light & Love.

Comments extracted from Google Business

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